Occasionally I am asked “How do I know that I can trust you?” The posing of the question is not unreasonable when you consider that they may be about to hand over the advice on their investment, pension, life assurance and financing to someone that was, up to a day or …

Were you ever at some event or other which didn’t involve people who worked in your industry and you get asked by people who never met you before: “Well, what do you do?” I have to admit that, as someone who is not as outgoing as most people, I used …